Privacy Policy

Privacy Policy

Table of Contents

Privacy Policy

This privacy policy (“Privacy Policy”) describes how More Than Our Story Inc. (“The Company”) collects and uses your information when you use this website, or any related products, services, sites, features or functionality (each a “Service”, collectively the “Services”) that link to this Privacy Policy, and how The Company uses, shares and manages your information and data. By using any of the Services, you consent to the collection, use, processing, and sharing of your information as described in this Privacy Policy.

Our Privacy Principles

We are committed to recognizing and respecting your privacy rights and keeping you informed of how we process and protect your personal data in compliance with applicable data protection laws and regulations (“Data Protection Laws”).

If you are located outside of the United States and Canada and you choose to use the Services or provide your information to us, your data may be transferred to, processed and maintained on servers, databases or cloud storage facilities located in the United States and/or Canada. Your use of the Services represents your consent and agreement to these practices. If you do not want your data transferred to or processed or maintained in the United States and/or Canada, you should not use the Services.

Information That We Collect From You

Account Data You Voluntarily Provide: We may collect and process some or all of the following information you make available to us if you register, download or use the Services, such as your:

  • Name
  • Email Address
  • Mailing Address
  • Phone Number
  • Topics of Interests
  • User Name
  • Password
  • Additional Registration Information
  • Details of transactions you carry out through the Services, your purchases, and the fulfillment of orders we provide to you
  • Other information you may provide to us through promotions or surveys

Profile Data You Voluntarily Provide: In addition to the data points listed above, we may collect information to create a user profile to describe you that may be visible to other users of the Services. As a registered user you may be able to adjust your account settings through your user account. However, even if you adjust your settings so that your user profile remains private, we will still be able to access and view the information you provide as part of your user profile.

Public Data You Post Through The Services: If you post information on public areas of the Services, such as comments, and user-generated content, that data may be collected and used by us, other users of the Services, and the public generally. We recommend that you do not post any information through the Services that allows strangers to identify or locate you, or that you do not want to be public.

Usage Data We Automatically Collect: In addition to the information you provide to us, the Services may collect and process additional data automatically, this data may include your:

  • Device Registration Data (for example, the type of mobile device you use, IP address, operating system, browser type)
  • Device Settings (for example, your language preference)
  • Mobile Carrier
  • Information about how you use the Services
  • Requested and Referring URLs
  • Location Data collected through your Device
  • Information collected through cookies and other tracking technologies

How We Use Your Information

Following is an outline of the purposes for which we may use personal information we collect when you use the Services, and the legal bases on which we rely to process the information.

Improving the Services, Providing Support, Communicating With You: We and our service providers may use the data you provide or that is collected through the Services to operate and improve the Services, products, or to contact you to provide important information relating to the Services, or to facilitate any obligations arising from any agreements between you and us. The legal bases for these actions include contract performance, and enabling us to provide and improve the Services.

Providing Marketing and Promotion Materials: We and our service providers may use the data you provide or that is collected through the Services to provide you with updates, offers, and promotions. We may also use this information for email, provided you have given prior consent. If you wish to unsubscribe from receiving marketing communications from us by email, please follow the instructions contained in each email.

Advertising and Third Party Content and Links: The Services may be supported through advertising, and we may work with advertisers and advertising networks to provide advertising through the Services. We may provide these advertisers and advertising networks with the ability to collect data about how you interact with the Services and, if applicable, your mobile device. This data may include the unique device or advertising identifier associated with your device and your precise location data, in order to help analyze and serve targeted advertising on the Services and elsewhere (including third-party sites and applications). These advertisers, advertising networks, and other third parties may use cookies, pixels, and web beacons to track the actions of users online over time and across different websites or platforms in order to deliver targeted electronic advertisements to an individual user. We do not have access to or control over cookies or pixels that third-party partners may use. In addition, the Services may include third-party content and links to other third-party websites. We are not responsible for the privacy practices or the content of these third-party websites. You are encouraged to review the privacy policies of the different websites that you visit.

If you access the Services through a browser, your browser may allow you to adjust your browser settings so that “Do Not Track” requests are sent to the websites that you visit. However, we will not disable tracking technology that may be active on the Services in response to any Do Not Track requests that we receive from your browser. You can change your privacy preferences regarding the use of cookies and other similar technologies through your browser. You may set your browser to accept all cookies, block certain cookies, require our consent before a cookie is placed in your browser, or block all cookies. Blocking all cookies will affect your online experience and may prevent you from enjoying the full features offered through the Services. Additionally, you may opt out of the collection, use, and transfer of precise location data by using the location services controls in your mobile device’s settings. The legal bases for these actions include consent, and legitimate interest in providing a personalized experience.

Analytics Services: We may work with third party analytics companies to help us understand how the Services are being used, for purposes including, but not limited to: data collection, reporting, ad response measurement, website analytics, and delivery of relevant marketing messaging and advertisements.

We may use Google Analytics, an analytics service provided by Google or other third party analytics services providers (“Analytics Services”) to collect information about your use of the Services. These Analytics Services may collect information about the content you view and your system information and geographic information. The information generated by the Analytics Services about your use of the Services will be transmitted to and stored by the Analytics Services. The information collected by the Analytics Services allows us to analyze your use of the Services.

We encourage you to review your device and Services settings to ensure they are consistent with your preferences, including with respect to the collection and use of information. You may be able to stop further collection of certain data by the Services by updating your applicable device settings, or you may uninstall the Services. In addition, you may choose not to share your location details by adjusting your mobile device’s location services settings. For instructions on changing the relevant settings, please contact your service provider/carrier or device manufacturer. The legal bases for these actions where consent is not required is a legitimate interest in providing a relevant experience.

Purchases and Payment Processor: If you make a purchase through the Services, you may be able to pay using a third-party payment service, such as Stripe, PayPal, Apple Pay, or other third-party payment services. All information collected by these third-party payment services for purposes of processing your payments is not available to us, unless you have otherwise provided this information to us in connection with your use of the Services. Information collected from you by these third-party payment services is governed by the applicable third-party payment service’s privacy policy. You should review the applicable privacy policy prior to submitting any information to the applicable third-party payment service. The legal bases for these actions include consent, and legitimate interest in performing our contractual obligations.

Promotions, Sweepstakes, and Contests: From time to time, we may host a promotion, sweepstakes, or content on the Services. You may be asked to provide personal information or permit the transfer of your personal information to a third party in connection with such promotion, sweepstakes or content. The parties whose privacy policy applies will be disclosed at point of collection or transfer and you will have a choice of whether or not you wish to permit such transfer or collection of information to a third party.

If you wish to unsubscribe from receiving marketing communications from us by email, please follow the instructions contained in each email you receive from us describing how you can unsubscribe from receiving further marketing communications from us. If you are a registered user you may also be able to adjust your email settings by logging in to your account and adjusting your account settings.

The legal bases for these actions is a legitimate interest in providing current news in relation to our products and services.

How Your Information is Shared with Third Parties

We may share the information you provide or that we collect in some circumstances as follows:

With Advertisers: We may share your information with advertisers, third-party advertising networks and analytics companies who may use it to deliver targeted advertisements to you on the Services or third-party websites or advertisers. Similarly, these advertisers may share information with us about you that they have independently gathered or acquired. We may also share encrypted versions of information we have collected in order to enable our advertising partners to perform data analysis or for advertising-related use.

With Our Affiliates: We may share your information with members of the More Than Our Story Inc. family in order to provide joint content and services, or to improve your experience with the Services, products and other services.

With Our Partners: If you are directed to the Services through a third party, we may share certain information back with that third party, which may include information such as name, email and value of purchase depending on the type of relationship or Services utilized.

For Marketing Campaigns: From time to time we may disclose certain information (name, mailing address and non-sensitive transactional information such as your purchase history, amounts paid and products ordered) to marketing companies for trade or rental purposes. If you prefer to opt-out of the use of your personal information by marketing companies for trade or rental purposes, please let us know at legal@morethanourstory.com.

With Our Service Providers: We may share your information with our service providers who work on our behalf. For example, these service providers may handle payment or credit card processing, data management, customer data pooling or aggregating, feature administration, email distribution, market research, information analysis, and promotions management. These service providers will only have access to the information needed to perform these limited functions on our behalf.

Social Media and Sharing: The Services may use social networking or “share functionality” or may contain links to third-party social media sites or applications that are not owned or controlled by us. We also may allow you to use social media sites or applications to leverage your existing social media site or application accounts to access features of the Services. Your use of these features may result in the collection or sharing of information about you by these sites or applications, depending on the feature.

We have no control over, and assume no responsibility for, any share functionality or the content, privacy policies, or practices of any third-party site or application. We encourage you to review the privacy policies and settings on the social media sites or applications with which you interact to make sure you understand the information that may be collected, used, and shared by those sites. You are subject to the policies of those third parties when and where applicable.

Business Transfers or Bankruptcy: In the event of a merger, acquisition, bankruptcy or other sale of all or a portion of our assets or any business, any user information owned or controlled by us may be one of the assets transferred to third parties in such transaction or event. We reserve the right, as part of this type of transaction or event, to transfer or assign your information and other information we have collected from users of the Services to third parties. Other than to the extent ordered by a bankruptcy or other court, the use and disclosure of all transferred user information will be subject to this Privacy Policy. Any information you submit or that is collected after this type of transfer may be subject to a new privacy policy adopted by the successor entity or acquirer, as applicable.

The Privacy of Children

The Services are not intended for children under age 16. We do not knowingly collect or distribute personal information from or about children under the age of 16. If a parent or guardian becomes aware that his or her child has provided us with information without their consent, he or she should contact us at legal@morethanourstory.com.

EU Users: Your Rights Under the GDPR Data Protection Laws

We acknowledge your right to access and right to control your personal data in accordance with applicable Data Protection Laws.

Accessing or Correcting Your Information: For EU Users, to request access to or correction of your personal data in accordance with applicable Data Protection Laws, you may email legal@morethanourstory.com or send a letter to:

More Than Our Story Inc.
Attn: Legal Department
498 Rosedale Crescent,
Burlington, ON, L7N 2S8

Please include your registration information you provided through the Services. We may ask you to provide additional information for identity verification purposes, or to verify that you are in possession of an applicable email account.

Deleting Your Information: For EU Users, if you’d like us to delete information that you have provided through the Services, please contact us at legal@morethanourstory.com and we will respond in a reasonable time in accordance with applicable Data Protection Laws. Please note that some or all of the information you provided may be required in order for the Services to function properly or may be automatically retained in backup storage or records retention archival storage.

Updates to this Privacy Policy

We will notify you of material changes to this Privacy Policy by at least thirty (30) days before the effective date of the changes. If you do not agree to such changes following such notice, you may discontinue your use of the Services prior to the time the modified privacy policy takes effect. If you continue using the Services after the modified privacy policy takes effect, you will be bound by the modified privacy policy.

Contact Us

If you have questions about this Privacy Policy, you may contact us at legal@morethanourstory.com or send a letter to:

 

More Than Our Story Inc.
Attn: Legal Department
498 Rosedale Crescent,
Burlington, ON, L7N 2S8

 

We will do our best to respond to you in a timely and professional manner to answer your questions and resolve your concerns.